Complaint

If you notice a defect or flaws in the fabric, tailoring, fittings or significant differences in color on the purchased product — delivery and the exchange of such a product is carried out at the expense of Urban Planet, provided that the product has not been used.

Need to know! Differences in the color of the product in the image and in reality may be due to imperfect reproduction of graphics on monitors. Differences in patterns are not considered defects. Details of products with patterns are cut from a common roll, so they may differ.

To issue a return, please fill out the form in the "Order History" section and indicate the reasons. If you have any questions, please contact the call center operators at the hotline numbers 063 063 17 17/050 225 46 94/096 674 06 99